Does a CRM tool (customer relationship management software) store customer’s email addresses and allow you email them? If so, what’s the difference between that and an email service provider like Mailchimp, Active Campaign or Constant Contact? And do you really need both? It can all get a bit confusing, so let me explain the differences … Read more
How do you go about choosing a CRM for your micro business? I hang around in a lot of Facebook groups for very small business and the question ‘which CRM are you all using?’ comes up a lot. This is usually followed by someone saying ‘whoa, I had no idea there were so many!’ But the … Read more
If you run a micro business, that’s a business with 1 to 10 staff, then you’re insanely busy. That’s because you have a finger in most, if not all of the business pies, right from sales and marketing to customer service and delivering the product. You may even have to make the tea, too! So … Read more
Did you start a business because you want freedom and flexibility? I certainly did, and the flexibility to work around my family is still a huge motivator for me. The problem is that a few years down the line you can end up with a business that’s running you, instead of the other way round! I … Read more
If you’re like me, you went to school or university to learn skills that would one day get you a job that used those skills. Selling whatever that product or service happened to be would be someone else’s job. So getting to grips with sales when you start your own business can be quite a … Read more
Last Wednesday I launched my first private label rights (PLR) product. The product was my WordPress video PLR course and it went really well. I sold over 100 products in four days even though my own list of people who use PLR was tiny. Most of my sales came from other people promoting my product as an … Read more